At Sugar Hollow Solar, we are fueled by the belief that humans can flourish on this planet in an ecologically sustainable way, and the pathway to get there starts with abundant clean energy!

Based out of Asheville, NC, Sugar Hollow Solar offers energy solutions for homes, farms, small businesses and other commercial properties by designing and installing solar electric systems (rooftop or ground-mounted), battery backup systems and EV charger stations, as well as, systems maintenance.

Sugar Hollow Solar has grown into Western North Carolina's largest solar installer, having completed over 900 installations with an unwavering commitment to quality and integrity. Our mission is to preserve this beautiful planet for ourselves and future generations by transitioning our community to clean, renewable energy, using business as a positive force for change!

Sugar Hollow Solar is hiring a Residential Solar Sales Counselor!   This position plays a vital role in helping Sugar Hollow Solar’s residential customers transition to clean, renewable energy by providing personalized solar solutions tailored to meet their needs.  The role is responsible for taking a customer-focused, educational approach to selling by building trust through in-depth consultations, explaining the financial and environmental benefits of solar and guiding customers through every step of the decision-making process.

Our ideal candidate brings exceptional consultative sales capabilities, customer relationship skills with strong customer centric service orientation, has a track record of negotiating contracts and closing deals  and believes in the power of renewable energy!

Job Duties & Responsibilities:

• Drives the Sugar Hollow Solar sales process from initial contact to contract signing creating and maintaining trust and transparency throughout the sales process and meeting or exceeding sales goals consistently

• Conducts thorough in-home consultations to understand each customer’s energy needs, financial goals and property characteristics utilizing tailored solar solutions proposals

• Cleary communicates and explains solar technology for the home, financial incentives of making the transition and options for financing

• Proactively self-generates leads through community engagement, referrals, social media and Sugar Hollow Solar events

• Promptly follows up with both self-generated and company-generated leads to schedule consultations, assess customer needs and guide prospects through the solar evaluation and sales process

• Assists in assessing customer eligibility, energy usage, roof condition and financial fit to ensure qualified sales and happy customers

• Maintains accurate records in our CRM, nurturing client relationships for future referrals and upsells

• Stays informed about industry trends, local utility policies and incentives

Qualifications

• Minimum 2 years’ experience in residential sales, solar, home improvement or energy sector with a track record of achieving sales targets preferred

• High school diploma or GED required

• Bachelor’s degree in Business, Marketing, Environmental Studies or related field preferred

Knowledge Skills and Abilities

• Exceptional ability to identify customer needs and present customized solutions by translating technical solar concepts into simple, easy to understand and customer friendly language

• Strong ability to build rapport and trust with a diverse group of customers

• Adaptable to changing customer needs, utility policies and incentive programs

• Willing and able to collaborate effectively with internal teams

• Familiarity and some understanding of solar technology and residential energy systems

• Awareness of financing models

• Strong understanding of the residential sales process and customer lifecycle

• Exceptional verbal, written and presentation skills

• Strong ability to effectively overcome objections and guide prospects to a decision

• Ability to utilize digital tools for proposals, presentations and virtual consultations

• Ability to effectively manage time and daily schedule to balance follow-ups, appointments, proposal preparations and administrative tasks in a fast-paced, goal-driven environment

• Self-driven and able to sustain independently in a performance-driven environment