in-house service

Welcome to our Solar Community. We’re ready to help.

At Sugar Hollow Solar, we strive to protect the beauty of our Southern Appalachian landscape by helping solar systems perform at their best. We provide maintenance for residential and commercial solar, including systems installed by other companies. If your array needs support, explore the links below or fill out our form, and a member of our team will be in touch.

If your solar system is no longer being serviced by its original installer, we’re here to help. Our dedicated in-house service team has serviced hundreds of renewable energy systems across the region. Our goal is to expand solar energy throughout the Carolinas, and that means making sure existing systems continue operating efficiently.

If you are looking for service support, feel free to call or text us at:

Phone: 828-333-9322
Email: service@sugarhollowsolar.com

Section Styles bullet-resources

Service Resources

Person handing a solar panel up to another person who is standing on the roof of a house.

Service Support for Homes
Service Support for Businesses and Nonprofits
Service Fees outline here!
Visit our Troubleshooting Guide for step-by-step assistance on common issues with solar arrays, inverters, and battery systems.
Power Outage Battery Backup Best Practices here!
Solar Panel Cleaning - We offer professional solar panel cleaning services to help keep your system performing at its best. If you’re interested, fill out the form below and our team will contact you to answer your questions and schedule your appointment!

Solar Panel Cleaning Inquiry

Service FAQ

We can help! We work with roofers, insurance companies and owners for panel remove and replace. Please reach out for a free quote!
The average cost to remove and replace your panels is $375 per panel.
If you just need your panels removed, the average cost is $200 per panel.
If you just need your panels reinstalled, the average cost is $200 per panel.
Check out our troubleshooting guide for directions, here!
Green lights mean good; Red lights mean bad. That might feel overly simplistic, but most inverters have a number of LED lights that indicate performance. Solid green lights typically indicate that the system is producing. Red lights often indicate there are faults in the system that may require a service visit. If you are not able to connect to monitoring, you may check our troubleshooting guide for tips, here!
We can! Check out our troubleshooting guide for steps, here!